Delivery Confirmation & Rating
Close the loop with photo proof of delivery and a simple satisfaction rating.
RCS Capabilities Used
How It Works
- 1
Business shows a Rich Card — "✅ Delivered at 12:47 PM" with buttons "View Photo Proof", "Report Issue"
- 2
Customer taps: "View Photo Proof"
- 3
Business shows a Rich Card — "Delivery Photo" with buttons "⭐⭐⭐⭐⭐ Great", "Report Issue"
- 4
Customer taps: "⭐⭐⭐⭐⭐ Great"
- 5
Business sends: "🎉 Thanks for the 5-star rating! Your feedback means a lot to us."
Ready to deploy RCS for your business?
Bind designs and implements RCS flows that drive measurable results.
Why RCS Over SMS?
- Native in Android Messages and Apple Messages — no app download required
- Verified sender badge replaces anonymous phone numbers
- Rich media, buttons, and carousels replace plain text links
- Read receipts and typing indicators improve engagement visibility
- Conversation history stays in the familiar SMS inbox
More Delivery Use Cases
Live Package Tracking
Keep customers updated with real-time delivery progress and driver location.
Delivery Window Reschedule
Offer customers flexible rescheduling options when an earlier slot becomes available.
Failed Delivery Redelivery
Automatically recover failed deliveries by offering simple redelivery options.