Signature Required Alert
Notify customers ahead of delivery when a signature is needed and offer safe alternatives.
RCS Capabilities Used
How It Works
- 1
Business sends: "📦 Your parcel arriving today requires a signature. Will someone be home between 1–3 PM?" — with quick replies "✅ Yes, I'll be home", "🏪 Leave at neighbour", "📅 Reschedule"
- 2
Customer taps: "🏪 Leave at neighbour"
- 3
Business sends: "Which neighbour should we leave it with? Please provide a door number." — with quick replies "No. 12", "No. 14", "Enter number"
- 4
Customer taps: "No. 12"
- 5
Business shows a Rich Card — "✅ Instructions Updated" with buttons "Track Live"
Ready to deploy RCS for your business?
Bind designs and implements RCS flows that drive measurable results.
Why RCS Over SMS?
- Native in Android Messages and Apple Messages — no app download required
- Verified sender badge replaces anonymous phone numbers
- Rich media, buttons, and carousels replace plain text links
- Read receipts and typing indicators improve engagement visibility
- Conversation history stays in the familiar SMS inbox
More Delivery Use Cases
Live Package Tracking
Keep customers updated with real-time delivery progress and driver location.
Delivery Window Reschedule
Offer customers flexible rescheduling options when an earlier slot becomes available.
Failed Delivery Redelivery
Automatically recover failed deliveries by offering simple redelivery options.