New Account Welcome & Setup
Onboard new customers with a guided setup flow covering key actions in one conversation.
RCS Capabilities Used
How It Works
- 1
Business shows a Rich Card — "🎉 Welcome to Monzo, Alex!" with buttons "Let's Go", "Do This Later"
- 2
Customer taps: "Let's Go"
- 3
Business sends: "Step 1 of 3 — Add money to your account to start spending." — with quick replies "💳 Add Card", "🏦 Bank Transfer"
- 4
Customer taps: "🏦 Bank Transfer"
- 5
Business shows a Rich Card — "Your Sort Code & Account Number" with buttons "✅ Done, I've transferred", "Set Up Direct Debit"
Ready to deploy RCS for your business?
Bind designs and implements RCS flows that drive measurable results.
Why RCS Over SMS?
- Native in Android Messages and Apple Messages — no app download required
- Verified sender badge replaces anonymous phone numbers
- Rich media, buttons, and carousels replace plain text links
- Read receipts and typing indicators improve engagement visibility
- Conversation history stays in the familiar SMS inbox
More Fintech Use Cases
Transaction Fraud Alert
Instantly alert customers to suspicious transactions and let them respond in one tap.
Bill Payment Reminder
Reduce missed payments with smart reminders and one-tap pay confirmation.
Monthly Account Summary
Deliver a rich monthly overview of account balances and spending insights.