Use Cases/Fintech/New Card Activation

New Card Activation

Streamline card activation and PIN setup through a simple conversational flow.

9:41
TechStore
Verified business
Type a message...

RCS Capabilities Used

💬
Suggested Replies
One-tap reply chips shown below a message so customers respond instantly without typing.
📌
Security Flow
An RCS messaging capability.
🃏
Rich Cards
Full-bleed image with title, description, and action buttons — all inside the native Messages app.

How It Works

  1. 1

    Business sends: "🎉 Your new Visa Platinum ****8834 has arrived! Activate now to start earning rewards." — with quick replies "✅ Activate Card", "Set PIN", "💬 Get Help"

  2. 2

    Customer taps: "✅ Activate Card"

  3. 3

    Business shows a Rich Card — "🔓 Card Activated!" with buttons "Set PIN Now", "Do This Later"

  4. 4

    Customer taps: "Set PIN Now"

  5. 5

    Business sends: "🔒 For security, please set your PIN via our secure app. Tap below to open it." — with quick replies "Open Secure App"

Bind

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Bind designs and implements RCS flows that drive measurable results.

Why RCS Over SMS?

  • Native in Android Messages and Apple Messages — no app download required
  • Verified sender badge replaces anonymous phone numbers
  • Rich media, buttons, and carousels replace plain text links
  • Read receipts and typing indicators improve engagement visibility
  • Conversation history stays in the familiar SMS inbox