Order Confirmation & Tracking
Send instant order confirmations with rich details and live tracking links.
RCS Capabilities Used
How It Works
- 1
Business shows a Rich Card — "✅ Order Confirmed! #5821" with buttons "📦 Track Order", "View Receipt"
- 2
Customer taps: "📦 Track Order"
- 3
Business sends: "Your order is being packed and will ship tomorrow! 🚚 We'll notify you when it's on its way." — with quick replies "Get Notifications", "View Order"
- 4
Customer taps: "Get Notifications"
- 5
Business sends: "Perfect! You'll get real-time updates right here. 👍"
Ready to deploy RCS for your business?
Bind designs and implements RCS flows that drive measurable results.
Why RCS Over SMS?
- Native in Android Messages and Apple Messages — no app download required
- Verified sender badge replaces anonymous phone numbers
- Rich media, buttons, and carousels replace plain text links
- Read receipts and typing indicators improve engagement visibility
- Conversation history stays in the familiar SMS inbox
More eCommerce Use Cases
Product Browsing Carousel
Let customers explore your catalog with swipeable rich cards and one-tap add-to-cart.
Abandoned Cart Recovery
Win back customers with timely reminders and personalised discount offers.
Flash Sale Alert
Drive urgency with time-limited sale notifications featuring rich product carousels.