Use Cases/eCommerce/Product Browsing Carousel

Product Browsing Carousel

Let customers explore your catalog with swipeable rich cards and one-tap add-to-cart.

9:41
TechStore
Verified business
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RCS Capabilities Used

🎠
Carousel
Swipeable card stack lets customers browse multiple items without leaving the conversation.
🃏
Rich Cards
Full-bleed image with title, description, and action buttons — all inside the native Messages app.
💬
Suggested Replies
One-tap reply chips shown below a message so customers respond instantly without typing.

How It Works

  1. 1

    Business sends: "Welcome to ShopNow! 🛍️ What are you looking for today?" — with quick replies "👟 Shoes", "👕 Apparel", "📱 Electronics"

  2. 2

    Customer taps: "👟 Shoes"

  3. 3

    Business presents a swipeable Carousel with 3 items: "Air Runner Pro", "Urban Classic", "Trail Blazer X"

  4. 4

    Customer taps: "Add to Cart"

  5. 5

    Business shows a Rich Card — "🛒 Added to Cart!" with buttons "Checkout", "Keep Shopping"

Bind

Ready to deploy RCS for your business?

Bind designs and implements RCS flows that drive measurable results.

Why RCS Over SMS?

  • Native in Android Messages and Apple Messages — no app download required
  • Verified sender badge replaces anonymous phone numbers
  • Rich media, buttons, and carousels replace plain text links
  • Read receipts and typing indicators improve engagement visibility
  • Conversation history stays in the familiar SMS inbox

More eCommerce Use Cases

9:41
TechStore
Verified business
✅ Order Confirmed! #5821
✅ Order Confirmed! #5821
2× Wireless Earbuds Pro Est. delivery: Apr 2 · Free shipping
📦 Track Order
Your order is being packed and will ship tomorrow! 🚚 We'll notify you when it's on its way.
Get Notifications
Perfect! You'll get real-time updates right here. 👍
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Order Confirmation & Tracking

Send instant order confirmations with rich details and live tracking links.

Rich CardsSuggested ActionsOpen URL
9:41
TechStore
Verified business
Still thinking it over? 🤔
Still thinking it over? 🤔
Wireless Earbuds Pro is in your cart — still available. Use code SAVE15 for 15% off!
Remove Item
No worries! Here's 20% off your next order as a thank-you 💝
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Abandoned Cart Recovery

Win back customers with timely reminders and personalised discount offers.

Rich CardsSuggested RepliesDeep Links
9:41
TechStore
Verified business
⚡ Flash Sale — 4 hours only! Up to 60% off top brands.
See All Deals
Smart Watch Ultra
Smart Watch Ultra
Was $299 → $119
Noise-Cancel Buds
Noise-Cancel Buds
Was $199 → $79
Portable Speaker
Portable Speaker
Was $89 → $34
Buy Now
Smart Watch Ultra — $119
Smart Watch Ultra — $119
Only 3 left at this price! Sale ends in 2h 14m.
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Flash Sale Alert

Drive urgency with time-limited sale notifications featuring rich product carousels.

CarouselRich CardsCountdown