Use Cases/Rental Cars/Booking Confirmation

Booking Confirmation

Deliver rich booking confirmations with all key details and calendar add.

9:41
TechStore
Verified business
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RCS Capabilities Used

🃏
Rich Cards
Full-bleed image with title, description, and action buttons — all inside the native Messages app.
📅
Calendar Action
Creates a calendar event directly from the message, no copy-pasting required.
Suggested Actions
Buttons that trigger real-world actions: dial a number, open a URL, or save a calendar event.

How It Works

  1. 1

    Business shows a Rich Card — "🚗 Booking Confirmed! #RC8821" with buttons "📅 Add to Calendar", "View Details", "Modify Booking"

  2. 2

    Customer taps: "View Details"

  3. 3

    Business sends: "Pickup: Counter B, Terminal E, Ground Floor. Open 6 AM–midnight. Insurance: Basic. Fuel: Full-to-full." — with quick replies "Upgrade Car", "Add Insurance"

Bind

Ready to deploy RCS for your business?

Bind designs and implements RCS flows that drive measurable results.

Why RCS Over SMS?

  • Native in Android Messages and Apple Messages — no app download required
  • Verified sender badge replaces anonymous phone numbers
  • Rich media, buttons, and carousels replace plain text links
  • Read receipts and typing indicators improve engagement visibility
  • Conversation history stays in the familiar SMS inbox

More Rental Cars Use Cases

9:41
TechStore
Verified business
🚗 Your trip to Miami starts soon! Would you like to upgrade your vehicle for just a bit more?
See Upgrades
Ford Mustang Conv.
Ford Mustang Conv.
+£15/day — Convertible
Jeep Grand Cherokee
Jeep Grand Cherokee
+£20/day — SUV
Tesla Model 3
Tesla Model 3
+£25/day — Electric
Upgrade
Mustang Convertible — Confirmed ✓
Mustang Convertible — Confirmed ✓
Upgrade added for £15/day × 4 days = £60 extra. Total trip: £210
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Vehicle Upgrade Offer

Upsell vehicle upgrades with rich carousel options before the customer picks up.

CarouselRich CardsUpsell
9:41
TechStore
Verified business
🗓️ Your rental starts tomorrow! Toyota Camry pickup at Miami Airport, Counter B.
📍 Get Directions
Miami International Airport
Miami International Airport
Counter B · Terminal E · Ground Level Open 6 AM–midnight Bring your licence & booking ref #RC8821
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Pickup Day Reminder

Send a rich reminder the day before pickup with counter location and check-in tips.

Rich CardsMap ActionCalendar
9:41
TechStore
Verified business
🕔 Your rental ends today at 5 PM! Drop off at Zone C, Ground Level. Keys in dropbox.
➕ Extend Rental
Choose Extension Length
Choose Extension Length
Your daily rate: £45/day. Extension subject to availability.
+1 Day £45
✅ Rental extended to tomorrow 5 PM. New total: £195. We'll email your updated invoice.
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Return Instructions

Guide customers through a smooth return with clear instructions and extension options.

Suggested RepliesRich CardsLocation Action