Loyalty Points & Rewards
Engage members with points updates and personalised reward redemption prompts.
RCS Capabilities Used
How It Works
- 1
Business sends: "🌟 You earned 250 points from your last purchase! Total: 1,850 points." — with quick replies "🎁 Redeem Points", "View Balance"
- 2
Customer taps: "🎁 Redeem Points"
- 3
Business presents a swipeable Carousel with 3 items: "500 pts → £5 Off", "1000 pts → Free Delivery", "2000 pts → £25 Gift Card"
- 4
Customer taps: "Redeem"
- 5
Business sends: "✅ Your £5 discount code is: POINTS500. Use it at checkout online or in-store!"
Ready to deploy RCS for your business?
Bind designs and implements RCS flows that drive measurable results.
Why RCS Over SMS?
- Native in Android Messages and Apple Messages — no app download required
- Verified sender badge replaces anonymous phone numbers
- Rich media, buttons, and carousels replace plain text links
- Read receipts and typing indicators improve engagement visibility
- Conversation history stays in the familiar SMS inbox
More Retail Use Cases
In-Store Exclusive Offer
Drive footfall with hyper-personalised in-store promotions for loyalty members.
New Collection Launch
Create excitement around new arrivals with rich carousels and reserve-now CTAs.
Click & Collect Ready
Notify shoppers the moment their online order is ready for in-store collection.