Hotel Digital Check-in
Let guests check in before arrival, choose their room, and receive a digital key — all via RCS.
RCS Capabilities Used
How It Works
- 1
Business sends: "🏨 Welcome! Your check-in at The Grand Hotel opens tomorrow. Would you like to check in now and skip the front desk?" — with quick replies "✅ Check In Now", "Check In Later"
- 2
Customer taps: "✅ Check In Now"
- 3
Business presents a swipeable Carousel with 3 items: "Superior Room — Floor 4", "Deluxe Room — Floor 7", "Suite — Floor 10"
- 4
Customer taps: "Select"
- 5
Business shows a Rich Card — "🔑 Room 712 — You're Checked In!" with buttons "Add to Google Wallet", "🛎️ Room Service"
Ready to deploy RCS for your business?
Bind designs and implements RCS flows that drive measurable results.
Why RCS Over SMS?
- Native in Android Messages and Apple Messages — no app download required
- Verified sender badge replaces anonymous phone numbers
- Rich media, buttons, and carousels replace plain text links
- Read receipts and typing indicators improve engagement visibility
- Conversation history stays in the familiar SMS inbox
More Travel & Hospitality Use Cases
Flight Check-in & Mobile Boarding Pass
Streamline airport check-in with a rich boarding pass card and one-tap Google Wallet add.
Flight Delay & Rebooking
Proactively notify passengers of delays and offer instant rebooking options in-thread.
In-Destination Experience Upsell
Increase ancillary revenue by promoting curated experiences after booking confirmation.